Presentations
Communicating For Results   After this session you'll look at yourself and others differently. You'll be able to read between the lines of what others say and develop an understanding through "Body Language" signals. You'll also discover how to become dynamic and effective in writing letters and faxes.  Key Points:  NEGOTIATION - Reading across the table.  How to develop instant rapport and get co-operation.  How to dress for credibility and authority.  The 5-step formula to writing dynamite letters and faxes.  How to read between the lines of what is said.  How to know if your opponent is lying.  Where to touch someone to win them over.  How to identify the emotions of suspicion, openness, deceit, doubt & honesty.  Why French and Italians stand so close.  1 - 3 HOURS
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